I was very welcomed even though I head an awkward request eg, cutting a copper tube by measure for a very specific project. It was the first time I haven't been there and nowadays, before going anywhere else, I always go there first. Shopping as it used to be, face do face, Supporting local business. Thank you for the outstanding customer service! P. S. :and seeing the dog on the couch is a bonus.
Beware of lazy reviewers who have only been once! We've been going here for 8 years. Just because people don't give an over the top 'American style' retail service doesn't mean they don't know their stuff! This husband and wife (and kids) builders merchant are exactly what every area needs. They sell most things at cheaper prices than the big name stores and have staff (family) who actually know the difference between a kitchen sink and a counter sink! Support your local merchant and take some time to get to know them! We need them as much as they need us.
I have been going to this shop for about 15 years and I love it, and many other people do to. In my opinion not only is this the best local builders merchant I know its probably my favourite quirky shop in the world. Its such an aladins cave of usefull things. Its very fairly priced much better than the super stores. I have always recieved good service from the owner no matter how small the item im buying. For my mind this is just the kind of great local shop you should support, and I agree with the previous reviewer who says dont listen to the grumpy people who visited here once. Listen to the real locals.